Kiss98 Privacy Policy — How We Protect Your Data
Kiss98 is committed to protecting the privacy and personal data security of every user in Malaysia. This policy transparently explains what we collect, why we need it, and how we keep it safe.
1. Information We Collect
When you use the kiss98 platform, we collect various types of information depending on how you interact with it. The main categories of data we receive are as follows:
- Account information: Full name, email address, phone number, date of birth, and the password you set during registration. This information is required to verify your identity and manage your account.
- Device and browser information: Device type, operating system, browser version, IP address, and screen resolution. This data is collected automatically to ensure the platform functions properly across all devices.
- Payment information: Details relating to deposits and withdrawals in MYR (RM), including bank name, account number (masked), and transaction records. kiss98 does not store full credit card details directly — all processing is handled through secure payment channels.
- Usage data: Game records, pages visited, session duration, clicks, and in-platform search history. This data helps us understand how users navigate the platform and improve their overall experience.
- Cookies and tracking technologies: Session cookies, preference cookies, and internal analytics tags are used to remember user settings and enhance platform performance.
2. How We Use Your Information
All information collected by kiss98 is used solely for platform operations and improving the user experience. We do not use your data for any other purpose without your consent. The primary purposes are as follows:
- Verifying user identity and processing new account registrations.
- Securely processing deposits, withdrawals, and financial transactions in MYR.
- Keeping users informed about account status, game results, and important platform updates via email or in-app notifications.
- Preventing fraud, money laundering, and unlawful activities.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Analysing aggregated usage patterns (without identifying individuals) to improve our products and services.
- Providing effective customer support when users reach out to us.
3. Cookies, Tracking, and Data Storage
Cookies and Related Technologies
Kiss98 uses cookies to enhance your browsing experience on the platform. Session cookies are automatically deleted when you close your browser. Preference cookies save settings such as your chosen language so you don't have to reconfigure them each time you log in. You can disable cookies through your browser settings, though this may affect certain platform functions.
The kiss98 platform does not use third-party cookies for external advertising. All cookies in use are strictly for internal platform functionality.
Data Retention Period
Active account data is retained for as long as your account remains active, or for as long as necessary to fulfil the purposes outlined in this policy. Upon account closure, financial transaction records will be kept for the period required under Malaysian law for audit and compliance purposes. Non-financial data will be deleted within a reasonable period following account closure.
Data Security
All data transmitted between your device and kiss98's servers is protected by SSL encryption. Our databases are secured by strict access controls, and only authorised personnel may access sensitive data. We conduct regular security reviews to ensure our data protection measures remain up to date.
4. Sharing Information with Third Parties
Kiss98 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, there are limited situations where information may be shared:
- Payment processors: Transaction information is shared with authorised payment service providers (such as FPX and e-wallet operators) to process deposits and withdrawals in MYR. These parties are bound by strict confidentiality agreements.
- Legal compliance: kiss98 may disclose user information to the relevant authorities in Malaysia when required by law, court order, or a legitimate criminal investigation.
- Technical service providers: Cloud and infrastructure service providers that help operate our platform may have limited access to data for operational purposes only, and are subject to data protection agreements.
In all of the above situations, we ensure that data is shared only to the extent necessary and with parties that uphold equivalent data protection obligations.
5. User Rights & How to Contact Us
Your Rights as a kiss98 User
As a registered kiss98 platform user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you at any time.
- Right to Rectification: If any information in your account is inaccurate or out of date, you can update it directly through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and associated data, subject to record-keeping requirements prescribed by law.
- Right to Object to Processing: In certain circumstances, you may object to the way we process your data.
Privacy Policy Updates
Kiss98 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified via in-platform notifications or registered email when material changes occur. Continued use of the platform after such notification constitutes acceptance of the updated policy.
Contact Our Support Team
If you have any questions or concerns, or wish to exercise your rights regarding your personal data, please reach out to us via:
- Email: [email protected]
- Section FAQ us for quick answers to common questions.
- In-platform support form after log in to your account.
This policy takes effect from 2026. kiss98 will update this date whenever significant amendments are made.
Have Questions About Your Privacy?
Visit our FAQ section for more information, or log in to contact the kiss98 support team directly regarding your account privacy.